Web consulting

Public offer and Terms of Use

Legal support for websites, e-commerce, marketplaces and digital products, connecting legal documents with the actual user journey, data flows and integrations.

For public offer and terms of use, we review the available documents and relevant facts, explain the applicable procedure and agree the scope of work before the engagement begins.

Meetings are available in Kyiv or online across Ukraine.

Direct answer

What should a public offer or Terms of Use cover?

The document should reflect the real transaction: who supplies the product or service, when terms are accepted, what the user receives, and how payment, access, renewal, refunds and termination work.

Different rules are required for an information site, e-commerce, digital content, SaaS or a marketplace. We review the legal text together with buttons, plans, checkout and confirmation messages.

Core parts of the terms

  • parties, subject and acceptance
  • price, payment, renewal and cancellation
  • delivery, access, returns and complaints
  • acceptable use, moderation and liability

Practical outcome

The terms are delivered together with interface changes such as button labels, notices, checkboxes and order-confirmation requirements.

Legal assessment

What happens at the beginning

We first establish the timeline, status of the parties and the lawful objective. We then review documents, deadlines and jurisdiction, explain the available scenarios and only then propose a scope of work.

  • review of documents and relevant facts
  • assessment of procedural deadlines and material risk
  • oral or written legal position
  • documents, negotiations or representation as agreed
Process

How we work

  1. 01

    Enquiry

    Describe the events and share the documents currently available.

  2. 02

    Assessment

    We identify status, deadlines, risk and the necessary actions.

  3. 03

    Terms

    We agree the format, fee and communication and sign an engagement agreement.

  4. 04

    Work

    We perform the agreed actions and keep you informed.

Preparation

What to bring to the consultation

Prepare anything that helps reconstruct the sequence of events. Missing documents do not prevent an initial discussion.

  • identity and documents confirming your status
  • decisions, protocols, agreements, letters or messages
  • a short dated timeline
  • questions and details of the next procedural event
Important information

Deadlines, fees and scope

Are a public offer and Terms of Use the same?

Not always. One may form a contract while the other governs access and conduct. The correct document depends on the product.

Is a separate checkbox required?

It depends on the acceptance method, audience and interface. Users must be able to access the terms before the action that forms the agreement.

When may public offer and terms of use be needed?

Public offer and Terms of Use may be relevant where the facts match the circumstances described on this page. The appropriate form of legal assistance is confirmed only after an initial assessment.

What should I prepare for an assessment of public offer and terms of use?

Send a short timeline, documents showing your status, decisions, agreements, correspondence and the dates of upcoming events. We can begin with the information available if some documents are missing.

Can the initial work be handled online?

Yes. The initial consultation and exchange of document copies can be arranged online. Any travel, personal attendance or representation is agreed separately.

What determines the legal fee?

The fee depends on the volume of materials, urgency, procedural steps and agreed format. The scope and fee are recorded in the engagement agreement.

Format of assistance

Public offer and Terms of Use: Kyiv and online across Ukraine

An initial discussion can take place at our Kyiv office or online. We clarify the objective, status of the parties, immediate deadlines and the materials required for public offer and terms of use.

Clients in other regions of Ukraine can share document copies through an agreed secure channel and receive advice online. Any travel or representation is considered after jurisdiction and procedural stage are reviewed.

Website compliance must reflect the product that users actually see. We compare policies and terms with forms, payments, analytics, CRM, advertising tools and the roles of all parties in the digital service.

Remote work does not reduce confidentiality requirements. The document channel, team, response time and communication process are agreed before work begins.

This page provides general information and is not a substitute for advice on specific facts. Prospects, remedies and scope can be assessed only after the relevant circumstances are reviewed.

Initial contact

Describe the matter — we will identify the next step

Tell us the short timeline and which documents are available. We agree the format, scope and fee before work begins.

Enter a phone number or email address.